tel: +44 1642 750616
fax: +44 1642 769478
Vectis Auctions,
Fleck Way,
Thornaby,
Stockton on Tees,
TS17 9JZ,
England
Hello and welcome to our help page. Here are some answers to common questions our customers ask us.
How can I locate the toy I'm looking for?
Click onto the 'Auctions' button at the top of the homepage and this will take you to the search facility. Enter keywords (e.g. Dinky, Britains, Barbie, Corgi No.201)
How Can I Bid?
Full details of how to bid in one of our auctions can be found on our homepage under "How Can I Bid"
I've forgotten my password?
Try using the password reminder on the login page
Can I View My Bid History?
Once ‘logged in' you can view your bid history.
How can I pay for my winning bids?
Full payment details can be found under FAQs on our home page “Payment Details”
Can you post my winning bids?
Details of our post and packing service can be found on FAQs under “Post and Packing”
Can I have my order delivered to another address?
Yes you can enter those details on the ‘My Account' page.
Should you have any further queries that haven't been answered on our website please call us on +44 1642 750616